Food and Beverage Supervisor

As the Food and Beverage Supervisor for Belmond Safaris you will lead our front-of-house dining and bar operations. In this role, you will ensure that every guest enjoys exceptional culinary and beverage experiences.

Primary Responsibilities Include

• Oversee all F&B service areas, including the main dining room, bar, boma and private bush dining setups.
• Coordinate seamlessly with the Head Chef and kitchen team to ensure smooth service delivery and timing.
• Create fair staff rosters, manage shift handovers, and maintain high standards of grooming and professional etiquette.
• Monitor stock levels for operating equipment, bar inventory, and consumables, conducting regular stock takes and managing wastage.
• Supervise, train, and mentor the front-of-house service and bar staff, fostering a culture of teamwork, pride, and continuous improvement
• Ensure compliance with strict health, hygiene, safety, and sanitation standards across all F&B areas.
• Take guest orders in timely and personable way and ensure proper execution of the same.
• Storytelling to be part of all interactions with our guests
• Ensure you are knowledgeable regarding all aspects of the beverage list that you are serving and to be able to make recommendations to guests.
• Support the team in presenting the recommended dinner wines every evening in a genuine and knowledgeable manner
• Set up the bar area in accordance to Belmond and LQA standards
• Participate in any sundowner and morning special events and provide a genuine, unique and memorable experience for all guests as and when required
• Support in the creation and preparation of all welcome drinks for our guests
• Support in reviewing and updating the cocktail menus as and when required

Requirements

• Minimum 2–3 years of F&B supervisory experience in a hotel or lodge. (safari lodge experience is a strong advantage).
• Excellent wine and beverage knowledge, strong organizational skills, and a natural flair for hospitality.
• Good English communication skills.
• Ability to follow instructions & work independently when required.
• Attention to as well as an eye for detail.
• Excellent time management skills.
• Leadership and team supervision skills.
• Computer literacy and ability to use basic computer applications

Benefits

• Pension Plan
• Funeral cover
• Medical Aid