Department Manager - Governance, Risk & Compliance (GRC)

Balance exceptional delivery for customers on what matters, engaging teams and colleagues, with the needs of the business. We are looking for an expert who can be the first layer of management of people or projects.

Responsibilities

• Understand and interpret requirements across relevant IT Risk frameworks, map overlapping Technology policies and standards.
• Conduct Technology Risk Management, Help secure workflows, products, and operations across the company (Thailand & Malaysia) by identifying risk areas, providing recommendations on security compliance and IT governance best practices and authoring respective policies and procedures around security, data governance, and risk.
• Design, configure, and operate core security technologies, including Antivirus / EDR, Data Loss Prevention (DLP), and Vulnerability Assessment (VA) scanning tools, ensuring effective coverage and risk-based configuration.
• Oversee and coordinate the Vulnerability and Penetration Management Program, including risk prioritization, remediation tracking, and recommendation of appropriate mitigation solutions.
• Build & coordinate security awareness & training program for Thailand & Malaysia.
• Coordinate with internal audit, external audit and IT team to provide the information as audit request and update the current status of audit next step to IT management.
• Coordinate with Risk management in performing activities related to IT security, IT risk and compliance.
• Drive continuous process/services improvement to all security functions utilizing KPIs, KRIs and metrics.
• Be the point of contact (for Malaysia) to ensure that Security requirements and control are met with Policies & Standards as well as Security Operation & Monitoring.
• Other related duties as assigned.

Requirements

• 5+ years working in IT filed with a focus on information security or IT audit.
• Knowledge of ISO27001, PCIDSS and IT security control
• Exceptional communication, problem solving and cross-group collaboration skills
• Good command of written and spoken English
• Ability to present ideas in business-friendly and user-friendly language
• Ability to prioritize, track and manage a large number of divergent tasks and action items
• Ability to influence in a team-oriented, collaborative environment

Operational Skills Relevant for This Job

• Strong ability to analyze user requirements, make recommendations and implement solution
• Strong oral and written communication skills
• Strong presentation and interpersonal skills
• Ability to prioritize and execute in high-pressured environment
• Understanding of information security principles and best practice (e.g., ISO27001, PCIDSS, OWASP and GDPR/PDPA)
• Ability to present security topics to a non- technical audience and presenting the business value of security
• Good interpersonal skills with the ability to build and influence teams; and self-motivated

Benefits

Health Insurance – At Lotus's, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD

Provident Fund – Lotus's cares about your long-term plan! We offer 3% provident fund.

Year-end bonus – We include variable and performance bonus for our employees.

Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 16 days!

No overtime – We work 5 days a week with. We set our own goals and deadlines.

Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.

Best Culture

• Clear focus.
• Diverse Workplace (Our members are from around the world!)
• Non-hierarchical and agile environment
• Growth opportunity and career path