Technology Analyst / Specialist

MgmchinaWorkdayMGM Macau

Posted 13 OctFound 27 OctSeen 2 hours ago

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Monitor and maintain enterprise infrastructure systems, including servers, virtualization platforms, storage, and backup systems
Perform installation, configuration, testing, and routine maintenance of operating systems and infrastructure components
Troubleshoot and resolve system issues, escalating complex problems to vendors when necessary
Execute regular operational tasks such as system health checks, patch deployment, backup monitoring, and restore validation
Support infrastructure projects and assist in implementing technical solutions under guidance
Liaise with vendors and internal IT teams to ensure timely issue resolution and service delivery
Follow established operational procedures, security policies, and audit requirements
Contribute to documentation and continuously improve operational processes
Assist in basic scripting and automation to improve efficiency and reduce manual work

Bachelor Degree in Computer Engineering, Information Technology, Electronic Engineering, or related discipline
At least 1 year hands-on experience in IT infrastructure administration or support
Basic understanding of network concepts
Experience with Windows and/or Linux servers
Exposure to virtualization platforms (e.g., VM, K8S)
Familiarity with storage systems, backup and restore processes
Basic scripting knowledge (e.g., PowerShell, Bash) is an advantage
Exposure to cloud platforms (e.g., Microsoft Azure, Alibaba Cloud) and monitoring tools is a plus
Strong willingness to learn and adapt in enterprise infrastructure environment