System Administrator ( TLM Configuration)

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.
What you do

• Administer, configure, and maintain TLM System, ensuring seamless operation and data integrity.
• Streamline system operations, reduce errors, and enhance overall efficiency.
• Contribute / Work on System Automation and process improvements
• Works closely with IT teams to integrate TLM solutions with other systems and platforms, ensuring seamless data flow and interoperability.
• Troubleshoot and resolve system issues with a proactive and solution-oriented approach.
• Collaborate with cross-functional teams to enhance system capabilities, automation, and workflows.
• Acts as moderator or liaise between IT/ technical department and Reconciliation Services team, subject related with TLM system
• Ensuring accurate and timely management of transaction data across various systems and platforms.
• Analysis existing transaction processes and identifies areas for improvement.
• Maintain & document reconciliation process procedures
• Assist in improving reconciliation service & ensuring effective reconciliation controls are in place
• Active participation in assigned projects in the Department
• Undertake Business-As-Usual responsibilities in supporting TLM system
• Support in ad-hoc / admin task assigned

Who you are

• Strong knowledge and experience in TLM configuration tools (Smart Studio, TLM Reconciliation Premium 3.0, TLM Web Connect) would be an advantage
• Highly proficient troubleshooting and support skills within virtual technologies essential
• Strong analytical skills required and problem-solving mindset.
• Preferrable degree holder in Finance/ Account/ Technology or related working experiences.
• Knowledge on banking products or at least 2 year working experience in banking industry
• Proficiency in Ms Office Application, especially Access and Excel
• Good communication skills & strong analytical skills
• Knowledge on BI tool such as Power BI would be an advantage
• Able to be a team player as well as working independently within tight deadlines
• Meticulous, highly motivated, focused, results-oriented, strong drive for excellence

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.