Team Lead Insurance Follow Up

Facility:

Bone and Joint Center: 3555 S National Ave, Springfield, Missouri, United States of America, 65807






Department: 1688 Patient Financial Services

Scheduled Weekly Hours: 40

Hours: 8:00am - 4:30pm

Work Shift: Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

Responsible for working, researching and following up on accounts receivable for assigned payers and assigned clinics to insure timely reimbursement. This would include processing insurance credits for Managed C are, Medicare, Medicaid, etc. Responsible for providing customer service to clinic personnel, insurance companies and our patients.Education: ▪ Required: High School Diploma or Equivalent Experience: ▪ Required: 2 years customer service experience ▪ Preferred: Previous Insurance Follow Up and Medical Coding experience Skills: ▪ Excellent verbal and written communication skills ▪ Able to work independently and collaboratively in teams ▪ Proficient Computer skills ▪ Medical Terminology and Insurance Claim/AR Follow-up Licensure/Certification/Registration: ▪ N/A