Front Desk Agent

At East West Hospitality, our vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you’ll consider joining us!

About the Role

Snowmass Mountain Lodging, located in Snowmass Village, CO is looking for a Front Desk Agent to join our team. If you enjoy working as a part of a team and have a motivated and positive attitude, we would love to meet you!

• Job Location: Snowmass Mountain Lodging, Snowmass Village, CO
• Pay Rate: $25.00 Hourly
• Schedule: Flexible Schedule, some nights, weekends, and holidays required
• Employment Status:
• Start Date: ASAP
• Accepting applications until: 9/30/2026

What You'll Do

• Warmly welcome guests and owners, ensuring smooth arrivals, departures, and concierge support.
• Manage check-ins, check-outs, payments, and pre-arrival communication for a seamless stay.
• Address maintenance and housekeeping requests, conduct property inspections several times a day.
• Sort and deliver packages, and maintain a tidy, welcoming reception area.
• Assist with arrival/departure inspections and other duties as needed.
• Assist with package/luggage delivery with packages up to 100lbs.

About You

• Guest Services experience not required but recommended.
• Ability to display good hospitality skills and sets a positive example for guest relations.
• Good communication skills (verbal, listening, writing).
• Basic computer knowledge, Microsoft word, teams, excel.
• Focus on what truly predicts success

Benefits & Perks

• Health Insurance - Choose from three plans!
• Dental, Vision, & Accident Insurance
• Life Insurance
• Ski Pass or Equivalent Bonus
• 401(K) Plan with Employer Match
• Paid Time Off & Paid Sick Time
• Career Development Trainings
• Discounts at Eye Pieces & Venture Sports
• Sabbatical Program
• $500 Referral Program
• Employee Assistance Program

Why Join Us

Our mission is to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. That starts by living true to our core value, Embracing Diversity. These principles are always top of mind and are never in question.

East West Hospitality is an equal opportunity employer and participates in E-verify.

We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and experiences and make employment decisions based on qualifications, merit, and business needs.