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The Posting
ABOUT THE ROLE
Own customer deployments for an early-stage SaaS company, from understanding business goals and connecting to data through delivering a trusted system with measurable impact. The role brings together data engineering, applied AI, and customer success, while also building reusable tools and practices to improve future deployments.
WHAT YOU'LL DO
- Partner with revenue and operations leaders to understand business objectives and identify valuable problems to solve.
- Lead customer onboarding, scope data access, and map undocumented warehouse schemas to business concepts.
- Interview customer data and business teams to reconcile conflicting definitions and validate the resulting ontology.
- Build customer-facing signals and workflows, including custom agent configurations, and troubleshoot their outputs.
- Agree on success measures, analyze results, and build a credible evidence-based case for customer impact.
- Develop reusable validation frameworks, evaluation harnesses, and mapping tools to accelerate deployments.
WHAT WE'RE LOOKING FOR
- At least 3 years of experience in a technical, customer-facing role such as forward deployed engineering, solutions engineering, or software engineering with substantial customer exposure.
- Strong SQL and dbt skills, with deep familiarity navigating data warehouses and undocumented schemas.
- A quantitative degree in statistics, mathematics, computer science, or a comparable field, plus a foundation in data science or machine learning.
- Applied statistics and modeling experience, including distributions, seasonality, validation design, and calibration.
- Experience creating custom agent setups beyond default implementations and building analytical cases tied to customer outcomes.
- Ability to resolve inconsistent business definitions through interviews and data validation, with careful attention to detail and comfort working through ambiguity.
- Founder experience or a non-traditional path into engineering is a plus.
COMPENSATION & BENEFITS
Base salary is $180,000 to $250,000 USD annually. Visa sponsorship is not available.
LOCATION
On-site in New York City, United States.
Facts
- Source
- Ashby
- External id
- 78bc47c4-ffa8-481a-a202-2a98c7617866
- Location
- New York, NY, United States
- Remote
- Remote, from the posting
- Employment
- Full time
- Pay
- $180,000 to $250,000, read from the text
- Posted
- 30 Oct 2026, 17:17
- First seen
- 30 Oct 2026, 18:03
- Last seen
- 2 Nov 2026, 06:03
- Status
- Not yet added
- Posting id
- f183365d-3810-5fb2-b235-c633785d1f76