Implementation Strategist

About the company

Our client is a fast-growing software company.

The role

Raydar is recruiting for this role on behalf of our client. Own enterprise customer implementations from kickoff through go-live, acting as a trusted advisor to senior executives. Manage several accounts at once and feed customer insights back to product and engineering teams.

What you'll do

• Lead enterprise onboarding from kickoff and planning through integration setup and go-live.
• Manage multiple customer accounts at the same time.
• Build and maintain relationships with senior executives and steering committees, presenting early results and encouraging adoption.
• Advise customers on best practices with a clear point of view rather than simply fulfilling requests.
• Work with product and engineering teams to turn customer insights into roadmap input.
• Collaborate with pre-sales on proofs of concept and demos, and guide junior analysts on integration and data work.

Requirements

What we're looking for

• Either a background combining large-company and startup experience in digital procurement, or 1 to 2+ years as an analyst at a leading consulting firm or investment bank.
• Polished, customer-ready communication, with the ability to lead and structure conversations with senior enterprise stakeholders.
• Post-sales enterprise implementation experience, having led deployments end to end.
• An excellent academic record from a highly regarded university, ideally in a quantitative or business-related discipline.
• Comfort pushing back constructively and working independently in a fast-moving environment.

Bonus points

• Hands-on experience with ERP or spend management platforms.
• Prior founder or founding team experience.

Benefits

Compensation and benefits

• Base salary: USD 130,000 to 180,000 per year
• Equity

Location and work model

• San Francisco, CA, United States
• Hybrid, 3 days per week in office
• Full-time