Manager (Technical Support) - School of Business and Management

Department: Office of the Dean of Business and Management

Job Posting Details

The School of Business and Management is looking for a seasoned IT professional to fill the position of Manager to lead its Technical Team. Responsibilities include:

• Manage SBM Technical Team to provide technical support and consultation services to SBM faculty and staff.
• Manage the computer upgrade needs for Dean's Office users.
• Manage the network infrastructure and file servers for the School.
• Coordinate the facility upgrade for the School area renovation.
• Manage the computation environment and database subscription for faculty research.
• Manage the AV facility in School classrooms and meeting rooms.
• Liaise with ITSO on network security and infrastructure upgrade exercises for the School.
• Manage the E-lock Door Access Control System for the School.
• Act as Inventory Controller for the School.

The applicants should have a Bachelor’s degree in IT disciplines, with at least 7 years of relevant work experience with supervisory duties in IT / technical support at a sizable organization. The appointee should be responsible, self-motivated, service/ client-oriented, a good team player, with good communication skills, project management skills and supervisory skills. A strong command of IT skills and various computer applications, including programming skills and experience, and a good command of language skills in written and spoken English and Chinese (Cantonese/ Putonghua) are required. Work outside normal office hours may be required. (Duration: 2 years, renewable)

(Applicants who have responded to the previous advertisements need not re-apply.)

Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided. A gratuity will be payable upon successful completion of contract.

Review of applications will continue until the position is filled.

(Information provided by applicants will be used for recruitment and other employment-related purposes. Applicants should read the Personal Information Collection Statement before submission of application.)

HKUST is an equal opportunities employer and is committed to our core values of inclusiveness, diversity, and respect.