Quality Assurance Clerk

Partner with us in making a positive change!

Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Job Title: Quality Assurance Clerk

Division/Program: Central Star Outpatient Program

Starting Compensation: 19.65 - 20.00 USD Per Hour

Working Location: Fresno, CA

Working Hours/Shift: Monday thru Friday 8am to 430pm

Why Join Our Team?

• Competitive Compensation: Offering a salary that matches your skills and experience.
• Generous Time Off: Enjoy ample vacation and holiday pay.

Comprehensive Benefits Package:

• Employer-paid medical, dental, and vision coverage.
• Additional voluntary benefits to support your lifestyle.

Professional Growth Opportunities:

• On-the-job training with access to paid CEU opportunities.
• Career development programs designed to help you grow.
• Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).

Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication

What you bring to SBHG:

Education:

• High School graduate or equivalent required.
• Associate degree or technical/vocational/secretarial school diploma preferred.

Experience

• Two (2) years general office experience required; one (1) year in an inpatient or outpatient medical setting with clerical experience in opening and closing medical records AND/OR front-office receptionist experience preferred.

How you will make a difference:

Provided administrative support by entering client information, reviewing documents for accuracy, and scanning records into the electronic medical records system. Maintained data in tracking systems, scheduled appointments for psychiatrists, and assisted with front desk operations, including greeting visitors, answering phones, and processing mail. Ordered office supplies, maintained office equipment, audited scanned client records for errors or missing documents, and ensured corrections were completed. Also provided telephone support by directing calls, taking messages, and offering coverage for other Community Services staff and programs as needed.

Division/Program Overview:

• Population Served: Serves clients (ages 11-17)
• Facility & Setting: Outpatient community-based services and support.
• Skills & Services: Data entry, File auditing, Office support, and Record management
• Role specific Benefits & Reimbursements: Mileage reimbursement included at a rate of $0.85 per mile and Monthly stipend included (Cell phone / Internet)

Learn more about SBHG at: https://www.starsinc.com/stars-inc/

For Additional Information: CencalJobs@Starsinc.com