Cafe Retail Sales Associate - HRC Myrtle Beach

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description: PRIMARY RESPONSIBILITIES

 Greeting guests.

 Answering questions - accurately and politely.

 Answering the phone.

 Making proficient sales transactions - using a point-of-sale system.

 Handling cash and other forms of payment.

 Maintaining proper cash drawer balances.

 Directing guests to areas/restrooms.

 Demonstrating impeccable product knowledge.

 Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits.

 Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases).

 Maintaining a clean and organized store.

 Maintaining proper product stock levels – through retail pulls & inventories.

 Displaying Retail product – through HRC’s visual display standards.

 Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc.

 Assuring the complete satisfaction of each and every guest.

 Creating memorable experiences.

 Entertaining guests to create “Raving Fans.”

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.