Clinical Liaison - Exempt - Horizon Home Health & Hospice | Twin Falls, ID

Position Overview

Clinical Liaison Horizon Home Health & Hospice is seeking a full‑time Clinical Liaison to represent our home‑health and hospice services throughout the Twin Falls region. This role is ideal for a clinician with an active COTA, LPN, PTA, or RN license who excels at building relationships, educating referral partners, and driving referral growth.

The Clinical Liaison serves as a key connector between Horizon and the community—engaging hospitals, SNFs, clinics, and physician groups to ensure patients receive timely access to home‑based care.

CAPLICO Culture

CAPLICO Values Horizon Home Health & Hospice proudly operates under the CAPLICO values that define The Pennant Group’s culture:

• Customer Second — We support our clinicians and team members first so they can deliver exceptional care.
• Accountability — We take ownership of our actions and outcomes.
• Passion for Learning — We embrace growth, curiosity, and continuous improvement.
• Love One Another — We treat each other with compassion, respect, and kindness.
• Intelligent Risk‑Taking — We innovate thoughtfully and responsibly.
• Celebration — We recognize achievements and find joy in our work.
• Ownership — We empower every team member to lead from their role.

The Twin Falls team is known for its warm, collaborative, relationship‑driven culture, making this an ideal environment for a liaison who thrives on connection and community impact.

Key Responsibilities

Liaison Responsibilities

• Build and maintain strong relationships with referral sources including hospitals, SNFs, clinics, and physician groups.
• Educate partners on Horizon’s home‑health and hospice services, clinical capabilities, and patient‑centered care model.
• Identify referral opportunities and collaborate with partners to ensure timely, appropriate patient transitions.
• Leverage clinical expertise (COTA, LPN, PTA, or RN) to communicate patient needs and service benefits effectively.
• Conduct on‑site visits, presentations, and outreach to strengthen Horizon’s presence in the community.
• Work closely with intake, clinical leadership, and field teams to ensure seamless onboarding of new patients.
• Track referral trends, outreach activities, and relationship‑building efforts to support strategic growth.
• Represent Horizon with professionalism, empathy, and CAPLICO‑aligned leadership.

Qualifications

Licensure Requirements

• Active COTA, LPN, PTA, or RN license in Idaho (required).
• Strong communication, relationship‑building, and presentation skills.
• Experience in home health, hospice, or post‑acute care preferred.
• Ability to work independently and manage a dynamic outreach schedule.
• Reliable transportation and valid driver’s license.

Schedule

Full‑Time Schedule

• Monday–Friday
• Normal business hours
• Community‑based travel throughout the Twin Falls region

Compensation & Incentives

Compensation Details

• Base salary: $70,000–$90,000
• Incentive plan tied to referral growth and outreach performance
• Comprehensive benefits package
• Mileage reimbursement
• Paid time off and paid holidays
• Continuing education support
• Opportunities for professional growth within Horizon and The Pennant Group

Service Area

Twin Falls Region This role serves referral partners across the Twin Falls metropolitan area, supporting Horizon’s mission to deliver exceptional home‑health and hospice care to the Magic Valley community.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.