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Indigo Books & MusicLondon, ON, CA. Full-time.
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Customer experienceData-driven decision makingPerformance metricsNet Promoter Score (NPS)OmniCustomer engagementCustomer ServiceCustomer InteractionCustomer issue resolutionVoice of the CustomerCash handlingPlanning and organizingCommunication and problem solvingClinical AssessmentRecruitment
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