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Brillio 2Guadalajara, Mexico. Employee.

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Senior Software DevelopmentIncident managementITSMHelp desk operationsIncident and Change ManagementITIL frameworkVPNActive DirectoryWindows 10/11 administrationJira Service ManagementRemote desktop troubleshootingHardware and software supportKPI and SLA reportingDegree in Computer ScienceMicrosoft 365 Certified: Modern Desktop Administrator Associate

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