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Indigo Books & MusicMilton, ON, CA. Full-time.
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Customer experiencePerformance metricsNet Promoter Score (NPS)Omni-ChannelCustomer engagementCustomer ServiceCustomer InteractionCustomer issue resolutionVoice of the CustomerCash handlingOnline customer serviceFast-paced retail environmentPlanning and organizingCommunication and problem solvingJoint Health and Safety Committee
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