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HeidelbergKennesaw, United States; Atlanta, GA; Alpharetta, GA; Acworth, GA; Woodstock, GA. Full time.

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Lifecycle marketingSchedulingPhone supportTroubleshootingTechnical analysisTechnical supportDiagnostic troubleshootingSLA ComplianceCase ManagementCoordinating across multiple time zonesSpare parts managementPredictive maintenanceDiagnostic toolsProduct knowledgeMentoring engineers

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